Feature

Work Queue

Daily action list for reps: human review, overdue next steps, due follow-ups, and stale conversations.

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Daily action list for reps: human review, overdue next steps, due follow-ups, and stale conversations.

Related Features

WhatsApp Shared Inbox

Handle team conversations in real time with media, delivery status, quoted replies, filters, and snoozed chats.

Snooze Conversations

Hide leads until a future date so long cycles and waiting periods do not clutter the inbox.

Chat Snippets

Reusable replies for faster chats — shared team playbooks plus personal snippets for each rep.