Feature

Chat Snippets

Reusable replies for faster chats — shared team playbooks plus personal snippets for each rep.

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Reusable replies for faster chats — shared team playbooks plus personal snippets for each rep.

Related Features

WhatsApp Shared Inbox

Handle team conversations in real time with media, delivery status, quoted replies, filters, and snoozed chats.

Work Queue

Daily action list for reps: human review, overdue next steps, due follow-ups, and stale conversations.

Snooze Conversations

Hide leads until a future date so long cycles and waiting periods do not clutter the inbox.